Decision Support Systems
Get Started with Enterprise Search
Diegesis can help you implement a test environment where you can get to grips
with using enterprise search and establish how it will benefit individual users,
departments, divisions and the entire organisation.
With a rapid test environment you can run a basic test scenario, supported by
Diegesis, within a matter of days or take a phased approach to a full live
implementation.
At the ‘basic’ level enterprise search provides a single, secure search
window across all appropriate repositories, allowing a single search request to
return a consolidated results list from all approved systems. This can
include traditional structured data sources such as databases, ERP, SCM, CRM and
finance systems as well as ‘unstructured data sources’ such as file systems,
free text, e-mail, documents, presentations, intranet, web …
This enhances accessibility but the real power comes from the information
filtering process which ensures that the results hit-lists are relevant,
pertinent and of value.
Enabling the federated search process to return pertinent information based
on the context of the query extracts real value from the organisation’s
information. Whether using comparatively ‘simple’ capabilities such as
dictionaries of terms and associations, the use of master data management tools
and semantic analysis (to account for misspellings and variations) or more
advanced linguistic analysis (e.g. lemmatisation, normalisation, disambiguation,
concept/entity extraction and meaning based analysis). In some
circumstances such as for support query routing and market perception analysis
the ‘intent’ or ‘sentiment’ of an item of information can be assessed.
For international and global organisations the ability to extract meaning
from multiple languages whilst including the above capabilities adds to the
ability of individuals to gain maximum benefit and re-use of the organisation’s
vast store of information.
Diegesis provide skills, experience and products to support you in assessing
and addressing your enterprise search needs. We provide powerful,
scalable, flexible, secure and robust software to enable your employees to work
more effectively.
Users are able to search a wide variety of content, information and data in
their own terms. Contextual understanding and powerful search technology
enables rapid delivery of pertinent results and the ability to refine the
results down to the precise information required. Visibility of related
items and similar items supports further investigation, exploration,
understanding and discovery.
Advanced search technologies and information access software linked to
‘meaning based’ search capability enables people to locate what they need when
they need it whilst supporting the ability to investigate, analyze,
explore and understand topics of interest.
The power of this capability can also be used to enable people to discover
information, data and content that they were unaware of previously or could not
find, and thus enhances the potential for optimum decision making and the
probability of greater innovation.
“Where is the wisdom we have lost in knowledge? Where is the knowledge we
have lost in information?” — Elliot, T. S. (1934). The Rock. Faber &
Faber.
Get in touch to get started with enterprise search. Make your
information work harder for you.
Download the Brochure for quick start options.